Information Officer 
The following is a more complete description of an Information Officer:

An Information Officer manages and develops the procurement, supply and distribution of information which may be provided internally or externally and deal with electronic information, especially online databases and internet resources, as well as traditional library materials. The role may also involve managing and exploiting internally produced information as well as sourcing and providing materials from outside organisations.

Information Officers can be found in a wide range of organisations, including central and local government, public libraries, the health service, education, media, the financial and legal sectors and NGOs (non-governmental organisations).

Typical work activities include:

The daily activities of Information Officers depend on the specific needs and size of the organisation or unit in which they are working.

Identifying, selecting, ordering, managing and disseminating both hard copy and electronic resources for the organisation's current and anticipated information needs; classifying and storing information, usually using special computer applications, for easy access and retrieval; answering enquiries from an immediate client group, and others; carrying out current awareness or alerting services, which may consist of the dissemination of information about additional resources, and might also include a more comprehensive service on relevant topics. This might necessitate reading journals and reports, and then selecting, summarising and analysing relevant items; analysing information with a view to repackaging it for easy use by the user;conducting online and internet searching and information retrieval in order both to answer queries and to provide a more proactive dissemination service; developing internal information resources and networks (knowledge management), via intranet sites; publicising and marketing the service, internally and externally; providing training and advice on the use of electronic information services; writing reports, publications and website content; providing user education via leaflets, websites and tours of the library/information room; supervising and training other information staff; giving presentations and individual consultations. Senior staff may also have budgetary responsibilities.

Participant Guidelines

As a Participant, I understand that I am expected to:

  1. Demonstrate respect for others, including their sensitivities, rights, and sensibilities.
  2. Speak gently and courteously, in person and EMAIL, with Participants,  and others.
  3. Honor and support the efforts of fellow Participants.
  4. Be patient and tolerant with others, including Participants, donors, and suppliers.
  5. Communicate honestly and tactfully with others.
  6. Listen before speaking, speak in turn, and honor others by allowing them to finish.
  7. Ask questions for understanding, and offer helpful suggestions instead of criticizing.
  8. Recognize and thank others for what they do. We all bring different gifts.
  9. Offer to do what I can -- and complete my assignments. Communicate what I can and can't do.
  10. Do my best work, especially so because I'm working for the love of it.
  11. Identify and avoid conflicts of interest and seek advice from others if in doubt.
  12. Leave my ego at the door -- team effort is what counts here. Help others to use their gifts, and to grow.
  13. Welcome people regardless of gender, race, origin, handicap, sexual orientation, religion, and any other
    characteristic not directly related to the job at hand.

 

I fully understand, support and agree to strive to comply with the items on this page and the our Policy and Code of Etiquette as a condition of being a Participant.


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